Regulation

These Terms and Conditions apply to you and are binding on you if you participate in BET7K.

With the aim of a harmonious, lasting and fair relationship with our customers and in order to avoid doubts regarding the development of sports games, BET7K has rules for any customer. These rules will always prevail for any and all registrations at BET7K. For this reason, you must accept our terms when registering. By participating in our betting services at www.{site_url} (\"the Service\"), you agree that you have read and understood these Terms and Conditions and acknowledge that these Terms and Conditions will apply to your account. You must read the Terms carefully, if you do not agree with them and/or cannot accept them, please do not use, visit or access the Site. By checking the box \"I accept BET7K's terms and conditions\" as part of the registration process, you agree to be bound by these Terms and Conditions, which include, and are inseparably linked to, our Privacy Policy. You are subject to the Terms and Conditions in any case if you use the Service, which includes but is not limited to registering to use our Service, initiating or making a deposit through the Service or playing games.

Definitions

In these Terms and Conditions:

\"BET7K\" means the brand and all products offered online (access via a computer or laptop) via the website www.{site_url} and on \"Mobile\" (access via a mobile phone or tablet) via www .{site_url} or via app. This includes: sports, casino, live casino and virtual sports.

About BET7K and the protection of customer funds

The customer's \"Gaming Agreement\" is made with BET7K, and is celebrated with the successful registration of an account at BET7K.

All client funds held by the platform are held separate from platform funds in accounts separate from your trading account. This means that measures have been taken to protect the Client's Funds, but that, in the event of insolvency, there is no absolute guarantee that all funds will be refunded.

Your Participation in BET7K

1.1. It is expressly forbidden to register and bet for people under 18 years of age.

1.2. Registration using data owned by third parties is expressly prohibited.

1.3. Acceptance

By accepting these Terms and Conditions, you are fully aware that there is a risk of losing or winning money in the game and you are fully responsible for such loss or gain. You agree that your participation in BET7K is at your sole discretion and risk. In connection with your losses, you will have no claim against BET7K or any partner, or their respective directors, officers or employees.

1.4. Identification and Documentation

To participate in BET7K, you must enter your personal information during the account registration process. When making a withdrawal request, you may also be asked to submit valid identification documents that show your age and address. After this request, the withdrawal will not be processed for payment until BET7K has received all the requested identification documents. Acceptable identification documentation includes, but is not limited to: a copy of a valid photo ID, such as a passport or driver's licence; copy of a recent bill that confirms residency, such as an electricity bill, phone bill, etc. (important: the invoice must not be older than 3 months); and copy of a recent bank account statement (note: account statement must relate to the financial method used and must not be older than 3 months).

1.5. ID checks

BET7K reserves the right to successfully receive and confirm your identification documents, either internally or by a third party, before being able to withdraw your account.

1.6. Age Verification Policy and Identification

Payment for a withdrawal request will only be made to a registered customer. You hereby authorise us and our appointed agents to confirm your identity and clarify your right to use the money you have wagered at BET7K. We may hold funds in your BET7K customer account until your age has been successfully verified. If, after completion of the age verification process, it is determined that you are indeed a minor, the account will be permanently blocked.

1.7. Risk

You agree that your participation in BET7K is at your own discretion and risk. Furthermore, you agree that your Participation in BET7K is for your personal entertainment and non-professional use and that you are acting on your own behalf.

1.8. Acceptable use

You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations regarding your use of the website and the Service. We are not responsible for any illegal or unauthorised use of the website or the Service by you. By accepting these Terms and Conditions, you agree to assist us, to the best of our ability, with compliance with applicable laws and regulations.

Your account

2.1. Single account

You can only register and personally operate a single account with BET7K. If you have more than one account, we reserve the right to suspend both accounts permanently. BET7K may, at its sole discretion, refuse to register a customer account or close an existing customer, but all established contractual obligations will be fulfilled.

2.2. Reliability of Information

You must keep your registration information up to date at all times. If you change your contact or personal details, please contact Customer Service to update your account information. The name provided at BET7K at the time of registration must be identical to the one contained in your personal documents.

2.3. Password

The customer account registration process requires you to choose your own password combination. You must keep this information secret. Any action taken by your account will be retained if your username and password were entered correctly. BET7K cannot assume any responsibility for the use or misuse of unauthorised personal data.

2.4. Bank Details Verification

When using bank financial account transactions at BET7K, the name of the account holder must be the same as bold when registering a BET7K account.

2.5. Any Liability

BET7K will not accept any liability for damages or losses deemed or alleged to arise out of or in connection with your participation; including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, line or communication failures, misuse of the Offering or a person's website, its content, or any errors or omissions in website content.

2.6. Account Transfers

Transferring funds between individual accounts is strictly prohibited. Customers are prohibited from selling, transferring and/or acquiring accounts to/from other customers.

2.7. Account Suspension

BET7K reserves the right to suspend, close or cancel your customer account at its sole discretion, in case of suspicion that: winnings were obtained illegally; violated these Terms and Conditions, during the entire period of suspension it will not be possible to unlock the account.

2.8. Account closure and temporary suspension

If you wish to temporarily close your customer account, please contact Customer Service for assistance.

2.9. Changes

BET7K reserves the right to suspend, modify, delete or add content to the website or the Services, at its sole discretion, with immediate effect and without prior notice. We will not be liable for any loss suffered as a result of any changes made to or for any modification or suspension or interruption of the website or the Services, and you will have no claim against BET7K in this regard.

3. Deposits and Withdrawals

3.1. Records

It is the bank account holder's responsibility to maintain copies of transaction records and these Terms and Conditions, as updated from time to time.

3.2. Withdrawals

The minimum withdrawal amount is R$ 20.00 (twenty reais) and the maximum amount is R$ 4.999,00 (four thousand ninety-nine reais), and you can only request a single withdrawal every 24 hours. BET7K reserves the right to change any of these values without prior notice.

The minimum withdrawal amount and timing may vary. Check both of these details in the withdrawals section of your account or contact Customer Service for this information.

All withdrawals will be processed by Pix. If a financial account was used to deposit funds, the name registered on the Customer's account held with BET7K must match the name registered on the bank account. BET7K reserves the right to require the use of the same payment method for the withdrawal that was used for the deposit, or a specific payment method at our discretion.

Please note that withdrawals may occasionally experience a slight delay due to our ID verification process and additional checks at the time of withdrawal. In the case of a first-time withdrawal or a large withdrawal, we may take additional security measures to ensure that you are the rightful recipient of the funds.

Where applicable, BET7K may, at its sole discretion, reverse/refund a Customer's deposited funds in lieu of processing a withdrawal transaction.

Bank payments are executed in BRL (Brazilian Real). It is the customer's responsibility to send these payments to bank accounts that can accept transactions in the currencies mentioned above.

3.3. Deposits

The minimum deposits amount and timing may vary. Please verify both of these details in the deposits section of your account or contact Customer Service for this information.

In line with our anti-money laundering obligations, all transactions can be verified to prevent money laundering and we reserve the right to ask questions or require documentation regarding the origin of deposited funds. If the information and/or documentation provided is not considered satisfactory, BET7K may suspend/close the Customer's account and transmit the necessary information to the relevant authorities.

3.4. Mistakes

If funds are credited to a customer's account or credited to a financial account in error, it is your responsibility to report the error without delay. Any winnings after the error will be considered invalid and will be returned to BET7K. We reserve the right to withhold all or part of your balance and/or recover from your account deposits, payments, bonuses and any winnings attributable to such error.

3.5. Restitution

Refunds may be granted in exceptional circumstances and will only be granted at BET7K's discretion.

4. Promotion Terms

4.1. Separate terms and conditions

BET7K may from time to time offer promotions and/or competitions which are governed by separate terms and conditions. Any special promotions, bonuses or gifts credited to your account must be used in accordance with such terms and conditions. In the event and to the extent of any conflict between these Terms and Conditions and promotion-specific terms and conditions, promotion-specific terms and conditions shall prevail.

4.2. Right to rescind

BET7K reserves the right to withdraw any promotion, competition, bonus or special offer at any time.

5.1 Intellectual Property

You acknowledge and agree that all right, title and interest in the Intellectual Property are wholly owned by us or duly authorised by us. The use of intellectual property is not permitted without our prior written consent. You agree (and agree not to assist or facilitate others) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or alter the Intellectual Property in any way.

You acknowledge and agree that the material and content included in the Offer and on the website are available for your personal, non-commercial use only. Any other use of this material and content is strictly prohibited.

5.2 We reserve the right to refuse, restrict, cancel or limit any bet at any time for any reason that is detrimental to the house or in breach of our terms and conditions, including any bet deemed fraudulent to circumvent our betting limits and/or our system policies.

Game Interruptions

The Service, Offerings and Site are provided \"as is\" and, to the fullest extent permitted by law, we make no warranty or representation, express or implied, regarding the satisfactory quality, fitness for purpose, completeness or accuracy of the service, offer or website.

6. Malfunction

6.1 We will not be liable for any computer malfunctions, failures in telecommunications services or Internet connections, or attempts on your part to participate in BET7K by methods, means intended by us.

In the event of a misconfigured promotion or paytable and/or error in the game software in any way, BET7K reserves the right to modify customer balances and account details to correct such errors. BET7K reserves the right to remove any part of the Offer from the website at any time. Any part of the Offer that indicates incorrect behaviour affecting payments, game data or other balances, which may be due to incorrect configuration or error, will be cancelled and removed from the site. Customer balances and account details may be modified in such cases to correct any errors.

6.2. Suspension of service

We may temporarily suspend all or part of the Service for any reason, in our sole discretion. We may, but will not be required to, give you as much notice as possible of said suspension. We restore the Service as soon as reasonably possible after such temporary suspension.

6.3. Cancelled Bets

In case of system malfunction, all unconfirmed bets will be void. We are not responsible for any loss you may incur as a result of any such suspension or delay.

7. Customer service and customer complaints

7.1. Customer service

livechat

7.2. Complaint Submission

Complaints or requests of any nature must be sent immediately to customer service through Livechat.

In order to ensure that your request or complaint is forwarded and investigated by the correct department, written communications must be sent to BET7K through the following channels:

livechat

Third Party Links

8. Links

BET7K has no influence on the content of third-party websites that can be accessed through links. Therefore, we cannot accept any responsibility for such third-party content.

9. Account Termination/Suspension

9.1. BET7K reserves the right to cancel your account for any reason at any time without notifying you.

9.2. We reserve the right, in our sole discretion, to cancel or suspend your account (without prejudice to any other provision contained in these Terms and Conditions) where we have reason to believe that you have committed or are likely to engage in any of the following activities:

If you have more than one active BET7K account;

If the name registered on your BET7K account does not match the name on the financial/bank account used to make deposits to said BET7K account;

You declare bankruptcy;

If you provide incorrect or misleading information when registering a BET7K account;

If you attempt to use your customer account through a VPN, proxy or similar service that masks or falsifies your real location identification, or provides false or misleading information about your citizenship, location or place of residence, or placing Bets or bets using the website through third parties or on behalf of third parties;

If you are not over 18 years of age;

If you have allowed or not allowed (intentionally or not) another person to participate using your BET7K account;

If you are found to be colluding, cheating, engaging in any type of fraudulent activity; and If BET7K determines that you have used or used a system (including machines, computers, software or other automated systems such as bots) specifically designed to defeat the gaming system.

10. Other

10.1. Full Terms

These Terms and Conditions represent the entire, final and exclusive agreement between you and BET7K and supersede and combine all prior agreements, representations and understandings between you and BET7K in relation to your Participation in BET7K.

10.2. Changes to terms and conditions

BET7K reserves the right to modify these Terms and Conditions, or to implement or modify any procedure, at any time.

10.3 BET7K is an online casino and sports betting platform with recreational functionality. We do not admit the practice of betting in a professional way, as well as we do not admit the use of betting manipulation tools (arbitration) and bots/robots that seek to calculate the results of casino games or specific ways of calculating results in betting or online casino by through statistics, always aiming at a better user experience. If the practices mentioned above are detected, the user may be limited, restricted or even canceled on our platform.

10.4 Bonuses awarded to users will only be for recreational use within the platform and to provide more fun and a better experience for the user. Withdrawals of bonus amounts may be limited at any time by BET7K, as well as the user may be restricted due to abuse of the bonuses granted.

Regulation

11. Prizes

11.1. Prizes of up to BRL 1,000.00 will be paid within 24 working hours. Prizes above BRL 1,000.00 will be paid within a maximum of 72 working hours.

12. Games not started, transferred or postponed

12.1. Games not started, transferred, postponed or rescheduled without \"starting foot\", no matter the reason, will normally be valid for 24 hours, after the scheduled time for the start of the match.

12.2. If the match does not take place within 24 hours, the bet for that game will be cancelled or excluded.

12.3. All football bets will be valid for 90 minutes and stoppage time only. We currently do not offer any overtime or penalty bets.

13. Inverted, wrong or outdated quotes

13.1. Our system is powered by human beings who, like any other, are subject (rarely) to errors in quotation entries, which can be registered, inverted, wrong or outdated. In these cases, easily identifiable by the difference in quotation compared to other sites. BET7K asks its customers not to bet on \"surebet\" odds, with a difference greater than 20% from other sites, non-existent or outdated games for some reason, as, at some point, the error will be noticed and BET7K will cancel the game .

13.2. Customers who make this type of bet, clearly with the intention of taking advantage or disrupting the good relationship that should prevail between the parties, will be notified, and may even be banned from the system, if they continue to use this type of trick.

14. Rolled the ball and did not finish

14.1. If the game has started and, for some reason, the judge ends it ahead of time, BET7K will have 24 hours after the start of the game, to proceed with the bet, waiting for the restart of the game. In these cases, the final score of the entire match will apply.

14.2. If the game does not restart within 36 hours of the official start of the game, it will be considered \"cancelled\", regardless of the result that is at the time.

14.3. The only case in which the score will stand is if the referee ends the game for any reason after 70 minutes.

15. Close Bet/Cashout

15.1. The Cash Out option allows you to track your bets and gives you the opportunity to get a return before the event concludes. When this feature is available, you will be able to Cashout a Bet in whole or in part and let the remaining stake run as normal.

15.2. BET7K cannot guarantee that the Cash Out feature will be available for your bet selection. In order for you to Cash Out, the feature must be available and display a Cash Out amount for your bet.

15.3. BET7K has NO obligation to offer settlement of bets for any bet whatsoever, as it is a complex cashout offering system in which several factors count to offer some value (API data crossing, game conditions, current odds of the live, number of results to be beaten, pre-game odds, situation of the match/event) not always the programming data will understand that any type of proposal must be made for a specific bet, even if the bettor is winning the bet.

15.4. The purpose of the bet closing system is to equalize the bets and provide a better experience for the bettor, which does not mean that it is an obligation or consideration of the site for the bets to take place. Only the final result is an integral obligation of BET7K to fulfill what was proposed.

15.5. BET7K reserves the right to reverse the settlement of a Closed Bet if the bet or the market is settled in error.

16. Monitoring

16.1. In the interests of fairness, all BET7K bankrolls undergo manual checks. May undergo changes according to the rule provided for in up to 48 hours.

16.2. Tickets on which BET7K are unable to obtain reliable information (criteria for collecting information are at BET7K's sole discretion) about any result or betting market available for the match will be cancelled after 24 hours of the scheduled end of that event, and will not be reopened. again whether to consider the ticket expired or lost.

17. Deposits and withdrawals

17.1. Credits immediately fall on deposits made via pix or credit card, those made via boleto will be credited between 1 to 3 business days.

17.2. The minimum withdrawal amount is R$20.00 (twenty reais).

17.3. Withdrawals can only be made to the PIX CPF, EMAIL, ALEATORIA key, the CPF being used when registering.

17.4. Deposits made via pix, in very peculiar cases, may have a delay of up to 4 hours to be credited to your wallet.

17.5. To make withdrawals, you must have wagered at least 1.7 times the amount of your first deposit. Ex: If you deposited BRL 100.00, you will have to play BRL 170.00 in credits on the site to be entitled to your withdrawal, whether it is the first withdrawal or not. It is important to note that this rule does not suspend the bonus rollover rules, in order to make the first withdrawal, the user must comply with the bonus regulation, if he has won. In case the user has not won the welcome bonus or any other bonus, he must fulfill at least the amount deposited. (Not valid for bonus).

18. Fraud, anti-corruption and money laundering prevention policies

18.1. BET7K follows all international and national rules to prevent anti-corruption, money laundering and fraud against purchased games, therefore, at the sole discretion of the site, the company reserves the right to comply with all necessary measures for the proper compliance with the laws.

18.2. In cases of notorious suspicions of purchased games, manipulation of results or any act aimed at disturbing the good conduct and competitiveness of any sport or casino game, BET7K reserves the right, at its discretion, without any obligation to justify or prove , to cancel any ticket within 5 working days. All profits obtained through fraud will be immediately confiscated and removed by BET7K and the deposited amounts will be analyzed, and it will be at BET7K's discretion whether or not to return the amounts in part or in full, always depending on the operational losses caused. Furthermore, it is at BET7K's discretion to suspend the accounts of the customers in question for an indefinite period.

19. BET7K Bonuses and Promotions Rules

19.1. All customer offers are limited to one per person, family, home address, email address, phone number, same payment account number (e.g. debit or credit card, Skrill etc.), mobile device , shared tablet or computer, for example, public library or workplace. All bonuses given by BET7K expire in 24 hours.

We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers at any time and in our sole and absolute discretion. Offers only apply to customers who have made a real money deposit with BET7K.

The customer, upon fulfilling the Bonus Rollover, will be entitled to withdraw a maximum of three times the initial amount of the bonus. That is, if the customer earned R$ 1,000.00, he can withdraw a maximum of R$ 3,000.00 in real credit.All and any type of bonus distributed on the {site_url} website will apply this rule of a maximum of three times the initial amount, whether bonuses for first deposit promotions, personalized promotions, automatic credits or bonus manuals, whether the bonus has come automatically or manual, by attendants, or any other type of bonus described here or not, existing or that will exist.

19.2. BET7K reserves the right to change and remove any promotional marketing campaign within its website, including the validity of bonuses and points earned at any time, without prior notice, although BET7K endeavours to give reasonable notice to this effect. Bonuses or points may notably expire after an account holder has been inactive for 6 months. BET7K reserves the right to modify the conditions of offers / bonuses at any time; however, any modifications will not affect offers/bonuses that have already been awarded to account holders.

19.3. BET7K reserves the right not to renew or grant any bonus (including first deposit bonus) or promotion until full account verification has been carried out to confirm that these new accounts meet the terms.

19.4. Whenever any term of the offer or promotion is violated or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus, boosted payouts, free bets or any other promotional offer results in profits guaranteed to the customer irrespective of the outcome, whether individually or as part of a group, BET7K reserves the right to reclaim the bonus element of such offers and, at BET7K's absolute discretion, settle bets at the correct odds, void free bets or void any bet funded partially or fully by the deposit bonus. Furthermore, BET7K reserves the right to charge a customer administration fee up to the amount of the deposit bonus, free bet or additional payment to cover administrative costs. BET7K also reserves the right to ask any customer to provide sufficient documentation for BET7K to be satisfied in its absolute discretion as to the customer's identity before BET7K credits any bonus, free bet or offer to the customer's account.

19.5. Sportsbook Bonus: The promotion may require a customer to play through the bonus money a certain number of times before becoming eligible to withdraw any winnings as a result of using free money or bonuses. Sports bets that contribute to the bonus release requirement are subject to minimum odds, which will be set out with the terms of the relevant promotion.

19.6. Casino Bonus: We will not tolerate bonus abuse and any bonus abuse will result in the closure of the Casino account. BET7K reserves the right to withhold money and/or confiscate all winnings from a customer when the amount of a single bet consists of the majority of the total available balance and the bonus balance contributes to a significant portion of this balance. If BET7K witnesses this behaviour, BET7K reserves the right to take possession of any or all winnings from this customer, in addition to charging an administration fee decided by BET7K limited to the bonus amount for returning deposited amounts.

19.7. Customers' identity will be determined based on all or a combination of the following information: name, address, email, IP address, credit/debit card number, computer and any other type of identification that may possibly be required.

19.8. Bonus Abuse: Bonus abuse includes, but is not limited to:

A. breach of the terms and conditions of a bonus, free bet or any other promotional offer

B. opening multiple accounts to claim multiple bonuses

19.9. Whenever there is a reasonable suspicion that the Account Holder has committed or attempted to commit bonus abuse, either on his own account or as part of a group, BET7K reserves the right to:

A. confiscate the bonus allocated to the Account Holder and any winnings from that bonus, and/or

B. revoke, deny or withdraw an Account Holder bonus offer and/or

C. block access to specific products and/or

D. exclude the Account Holder from future promotional offers and/or

E. terminate the account holder's account with immediate effect.

20. First Deposit Bonus

20.1. BET7K Brasil has 2 types of First Deposit Bonuses available for new customers:

A. FIRST DEPOSIT BONUS - SPORTS BETS

B. FIRST DEPOSIT BONUS – CASINO

20.2. The Customer will fall under one of these rules according to the events he plays while using the bonus.

Example: If the customer plays only in sports betting, he will fall under the rules relating to a. If the customer plays casino and sports betting, he will be included in rules b, and if he chooses only Casino events, he will be included in the terms of c.

20.3. Each customer is entitled to use only one first deposit bonus. Once you have selected one of the First Deposit Bonuses, you will not be able to take advantage of another First Deposit Bonus in the future.

21. First Deposit Bonus - Sports Betting

21.1. Make your first deposit at BET7K (with a minimum of R$5) and receive 100% extra up to a maximum of R$7000.00 in bonus . To receive your First Deposit Bonus for Sports Betting you must play only in sports betting following the rules of this bonus, if you also play in a casino, for example, you must automatically follow the multipurpose bonus rules.

21.2. The bonus will be activated directly in your customer account after your first deposit. In order to use your Sportsbook first deposit bonus, you must fulfil the conditions set out in the following points:

21.3. Single bets are not counted for Rollover sports betting, the minimum number of events on the ticket must be at least 2 (two) events with odds equal to or greater than 3.00.

21.4. If you opt for the sports betting bonus, you will need to wager with your bonus balance 75 times the received bonus amount and also make 188 plays using the bonus balance. It is important to note that only sports bets with odds equal to or greater than 3x will count towards your rollover (total wagered with the bonus); live bets and single bets are not counted in the rollover. Bets that have been cashed out do not count towards your rollover (total wagered with the bonus).

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21.5. The available balance (money you deposited or winnings from bets made with your own money, i.e. real balance) that exists in your account will be used for betting, always before the bonus balance in your account. Betting winnings are distributed according to the source of funds used for betting.

21.6. Any withdrawal request made before the fulfilment of the bonus release requirements will result in automatic and irrevocable cancellation of the bonus, as well as any other offer received in conjunction with the First Deposit Bonus and any winnings that occurred through this offer.

21.7. For the purposes of complying with the release requirements, only bets placed with odds equal to or greater than 3.00, in multiple bets, events must have odds of at least 2.00 to also contribute to the First Deposit Bonus in Sports Betting.

21.8. The wagering requirement is calculated at the time bets are settled, not the time they are placed. Bets on the same market or contradictory bets do not count towards the final calculation of the offer. The same applies to betting on the following markets: double chance and correct score in all sports, handicap in football, rugby, handball, ice hockey and American football, in margin of victory markets in football, ice hockey and baseball, as well as any Asian markets, irrespective of the sport and any spin-off match/event.

21.9. BET7K reserves the right to cancel any bonus at any time and to withhold the entire bonus amount (bonus and winnings resulting from this bonus) from any account that is found to be abusive at the discretion decided by BET7K. The action of placing contradictory bets with the aim of fulfilling the bonus release requirements is classified, but not limited, as abusive.

21.10. Cancelled bets, bets on cancelled games, or bets on participants who did not participate in an event, or bets on events which, for whatever reason, have been voided, are not included in the calculation of release requirements.

21.11. The First Deposit Bonus for Sports Betting is not available on any type of Casino game (slots or table games).

21.12. Only customers residing in Brazil are entitled to this bonus. If you are Brazilian, but live in another country and did not receive the bonus automatically, you must contact our Customer Service.

21.13. From the moment of bonus activation, each customer has a period of 24 hours to complete the release requirements. If the 24 hours have passed, any bonus amount will be automatically forfeited.

21.14. This offer cannot be combined with any other offer for any of our new customers. If any of our customers accept any other registration bonus, first deposit or first bet offer, that customer will not be entitled to the Sportsbook First Deposit Bonus. If there is any suspicion or confirmation of irregular play, the bonuses will be cancelled.

IRREGULAR GAME CONDITIONS ASSOCIATED WITH THE BONUS

Irregular Play may include (but is not limited to) low margin bets, equal bets, zero risk bets or covered bets. All of the above items are considered irregular when done for the purpose of exploiting bonuses. In addition, the following types of games are considered Irregular Play: Increasing your bankroll and then significantly changing your play pattern (bet, game type, betting structure, etc.) to complete any bonus wagering requirements; Wagering games with bonus money to accumulate value, lose the bonus and then withdraw the accumulated value with a secondary deposit; Use game feature on certain slots to increase winning amounts.

Only one active bonus is allowed. To receive a new bonus offer, the previous offer must have been completed.

We reserve the right to ask our customers to undergo the Account Verification procedure, sending all relevant documents scanned or photographed by email, in order to receive the registration bonus or any other. If these documents are not received within 10 days, entitlement to the offer and/or bonus will be forfeited.

All customer offers are limited per person. If there is suspicion of any irregularity related to the receipt of the first deposit bonus, it will be cancelled. We also reserve the right to delete or withhold the bonus offer.

BET7K offers are aimed at customers who place recreational bets. Where any Offer or Promotion Term is breached or there is any evidence of a series of bets placed using deposit bonuses, enhanced payouts, free bets or any other promotional offer which result in guaranteed profits for the customer, irrespective of the outcome, (individually or as part of a group), BET7K reserves the right to recover the bonus from such offers.

All entries must be submitted individually. It is not allowed to submit an entry on behalf of another customer account or on behalf of a group of customer accounts, in accordance with applicable law and the General Terms and Conditions.

Our company reserves the right to change the Terms of any existing bonus offer action or to withdraw it at any time without prior notice.

Our company reserves the right to withdraw winnings from bets placed with the bonus if a customer violates the Terms.

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Premissas

Na BETBET SOLUCOES TECNOLOGICAS SA (“BETBET SOLUCOES”) realizamos o tratamento dos seus dados pessoais quando você utiliza nosso website (“Site”).

O objetivo desta Política de Privacidade é informar de forma simples e acessível sobre quais dados tratamos, para quais finalidades, seus direitos e como exercê-los, bem como realizamos o tratamento dos seus dados pessoais, com base na Lei Geral de Proteção de Dados (“LGPD”).

Esta Lei dispõe sobre o tratamento de dados pessoais, com o objetivo de proteger os direitos fundamentais de liberdade e privacidade de seus usuários, colaboradores e terceiros.

Essa Política reafirma nosso compromisso com a privacidade, segurança e a transparência no tratamento de suas informações e dados pessoais.

Esta política se aplica a todos os colaboradores, terceiros, e prestadores de serviços da BETBET SOLUCOES.

Glossário

Anonimização: utilização de meios técnicos razoáveis e disponíveis no momento do tratamento, por meio dos quais um dado perde a possibilidade de associação, direta ou indireta, a um indivíduo;

Consentimento: consentimento: manifestação livre, informada e inequívoca pela qual o titular concorda com o tratamento de seus dados pessoais para uma finalidade determinada;

Dado pessoal: informação relacionada a pessoa natural identificada ou identificável;

Dado pessoal sensível: dado pessoal sobre origem racial ou étnica, convicção religiosa, opinião política, filiação a sindicato ou a organização de caráter religioso, filosófico ou político, dado referente à saúde ou à vida sexual, dado genético ou biométrico, quando vinculado a uma pessoa natural;

Dado anonimizado: dado relativo ao titular que não possa ser identificado, considerando a utilização de meios técnicos razoáveis e disponíveis na ocasião de seu tratamento;

Dados Financeiros: Informações financeiras (ex.: chave pix) do jogador;

Encarregado de Dados: pessoa indicada pelo controlador e operador para atuar como canal de comunicação entre o controlador, os titulares dos dados e a Autoridade Nacional de Proteção de Dados (ANPD);

Transferência internacional de dados: transferência de dados pessoais para país estrangeiro ou organismo internacional do qual o país seja membro;

Tratamento: toda operação realizada com dados pessoais, como as que se referem a coleta, produção, recepção, classificação, utilização, acesso, reprodução, transmissão, distribuição, processamento, arquivamento, armazenamento, eliminação, avaliação ou controle da informação, modificação, comunicação, transferência, difusão ou extração;

Quais Dados Coletamos

Nós da BETBET SOLUCOES podemos coletar as informações inseridas por você usuário no momento de cadastro, entre os dados coletados listamos:

Atividade

Cadastro

· Nome completo;

· Nacionalidade;

· Número do Cadastro de Pessoa Física - CPF;

· Data de nascimento;

· Endereço completo, que não pode ser caixa postal;

· País de domicílio;

· Número de telefone;

· E-mail;

· Dados das contas de depósito ou de pagamento pré-pagas cadastradas;

· Endereço de IP registrado no momento do cadastramento;

· Geolocalização;

· Cópia digitalizada de documento válido de identificação com foto (Carteira de Identidade Nacional, Registro Geral – RG, Carneira Nacional de Habilitação – CNH ou Passaporte).

Hipótese de Tratamento: Obrigação Legal Regulatória

Autenticação de Titularidade

· Reconhecimento Facial

· Dados de Identificação Pessoal

· Dados Financeiros

Hipótese de Tratamento: Obrigação Legal Regulatória

Monitoramento de Avaliação de Comportamento e Integridade de Apostas

· Dados de Cadastrais;

· Dados Financeiros;

· Informações de Jogos

· Informações de Conexão;

· Informações de Localização.

Hipótese de Tratamento: Obrigação Legal Regulatória

Comunicações (Promoções)

· Dados Cadastrais

Hipótese de Tratamento: Consentimento

Atendimento de solicitações

· Dados Cadastrais;

· Dados Financeiros;

· Informações de Jogos;

· Informações de Conexão.

Hipótese de Tratamento: Obrigação Legal Regulatória

Reporte as Autoridades

· Dados Cadastrais

· Dados de Contatos

· Informações de Jogos;

· Informações Financeiras;

· Informações de Conexão.

Hipótese de Tratamento: Obrigação Legal Regulatória

Medidas de Prevenção a Fraudes, Crimes Financeiros e Ilícitos;

· Dados Cadastrais

· Dados de Contatos

· Informações de Jogos;

· Informações Financeiras;

· Informações de Localização;

· Informações de Conexão

Hipótese de Tratamento: Obrigação Legal Regulatória

Com quem compartilhamos os seus dados

Nós poderemos compartilhar seus dados com empresas do grupo BETBET SOLUCOES (marcas comerciais do mesmo agente operador) e com as seguintes organizações:

· Agências Financeiras (Instituições Financeiras e Instituições de Pagamentos);

· Terceiros necessários, incluindo provedores de cassino e apostas, para a execução de nossos serviços.

Ademais, para prestação de contas ou cooperar com autoridades locais para o cumprimento de obrigação legal regulatória podemos compartilhar seus dados com os órgãos públicos reguladores.

Seus direitos

Nós da BETBET SOLUCOES respeitamos e garantimos a você a possibilidade de há qualquer momento, sem custo exercer os seus direitos, conforme previsto na Portaria SPA/MF nº 1.231 de 31 de julhos de 2024 Art. 23 e a LGPD Capítulo III.

Abaixo demonstramos como exercer os seus direitos:

· Confirmação da existência de tratamento

· Acesse sua conta > Dados da Conta ou solicite via e-mail dop@bet.bet.br ou através · do chat da Plataforma

· Acesso aos dados

· Correção dos dados incompletos, inexatos ou desatualizados

· Anonimização, bloqueio ou eliminação de dados

· Solicite via e-mail dop@bet.bet.br , ou através do chat da Plataforma

· Eliminação dos dados tratados com consentimento

· Revogação do consentimento

· Informação sobre a possibilidade de não fornecer consentimento

· Informações sobre o compartilhamento de dados

Portabilidade dos dados

Caso você não tenha acesso a sua conta por qualquer motivo, solicitamos que nos contate via e-mail dop@bet.bet.br. Para a sua segurança, podemos solicitar que você confirme a veracidade da sua titularidade.

Como protegemos os seus dados

Para proteger os seus dados nós da BETBET SOLUCOES adotamos medidas técnicas de segurança e organizacionais. Os dados são armazenados em um ambiente operacional seguro que não é acessível ao público.

Dados de Menores de Idade

A BETBET SOLUCOES para fins de atendimento à legislação, não coleta dados de menores de idade.

Para maiores detalhamentos, vide política de Jogo Responsável.

Por quanto tempo armazenamos os seus dados

Manteremos os dados pessoais coletados somente pelo tempo necessário para cumprir com as finalidades para as quais os coletamos, inclusive para fins de cumprimento de obrigações legais, contratuais, de prestação de contas ou requisição de autoridades competentes.

Para definirmos o prazo de retenção para os dados pessoais, consideramos a sensibilidade, natureza e quantidade dos dados pessoais, bem como o risco potencial de danos do uso não autorizado ou divulgação das informações.

Todos os dados coletados serão excluídos de nossos servidores quando solicitado ou quando estes não forem mais necessários ou relevantes para oferecermos os nossos Serviços, salvo se houver qualquer outra razão para a sua manutenção, como eventual obrigação legal de retenção de dados.

Transferência Internacional

A Central de Dados e Processamento da BETBET SOLUCOES fica hospedada em país que possui Acordo de Cooperação Jurídica Internacional com o Brasil. Ademais, para fins de atendimento à legislação brasileira e respectiva portaria (SPA/MF nº 722, Art. 4º §1º), os dados são replicados no território brasileiro, garantindo que todas as instâncias do banco de dados possuam o mesmo conteúdo.

Cookies

A BETBET SOLUCOES, através do seu site, utiliza e coleta 'cookies'. Esses cookies são usados para armazenar informações, incluindo preferências dos visitantes e as páginas do site que o visitante acessou ou visitou. As informações são usadas para otimizar a experiência dos usuários, personalizando o conteúdo da nossa página com base no tipo de navegador dos visitantes e/ou outras informações.

Encarregado de Dados

De forma a garantir a transparência no tratamento dos dados pessoais além do cumprimento das legislações nomeamos como Encarregado de Dados o nosso Head de Dados, cujo e-mail de contato é suporte@bet.bet.br

Comunicações com o Usuário

Ao aceitar estes Termos e Condições, o usuário autoriza o envio de comunicações por parte da BETBET SOLUCOES por meio de telefone (ligações, WhatsApp e SMS), bem como por e-mail, utilizando os dados fornecidos no momento do cadastro. Tais comunicações poderão conter informações institucionais, promocionais, operacionais ou relacionadas aos serviços contratados. O usuário poderá, a qualquer momento, solicitar o cancelamento do recebimento dessas comunicações, conforme as opções disponibilizadas em cada canal.

Atualização desta Política

A BETBET SOLUCOES é comprometida com a transparência das informações a seus usuários e clientes.

Dessa forma, estamos em constante melhoria, e com isso, essa política poderá ser atualizada a qualquer momento, visando ao usuário melhorias e mais segurança, com base no contínuo monitoramento das legislações aplicáveis e mercado regulado.

Sendo assim, recomendamos o acesso periódico, para conhecimento das eventuais modificações.

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